First 2017 Honey Badgers: Jake Swapp and Heather Booth!

Honey Badger Award

Every month, LiveRez employees nominate team members who exemplify the culture and DNA of LiveRez. The winners take home the coveted Honey Badger award!

Our first Honey Badgers of 2017 are (drumroll, please…) Jake Swapp and Heather Booth! Get to know them a little bit better below.

Jake Swapp

Honey Badger - Jake

Member of team LiveRez since: September 2014

A little bit about his family: Married with two little boys, a Boxer and a French Bulldog.

Claim to fame: In 2007, Jake was in a group of Boy Scouts who made the news for getting lost.

Retirement plans: Run an Alpaca Farm and sell their wool!

Bonus fun fact: In addition to killing it for LiveRez, Jake is also a sergeant in the Army Reserve.

Heather Booth

Honey Badger - Heather

Member of Team LiveRez since: May 2015

Family life: Married 21 years with three kids. Kallie (19) and Peanut (17) are competitive cheerleaders, and Garrett (18) is in Navy “A” school.

Things she won’t leave home without: Her kindle and lipstick.

Favorite collections: Old books (especially ones with personal messages in the front cover).

Bonus fun fact: She has 4,398 books on her Kindle!

Learn More About LiveRez

LiveRez is the most widely used software platform for professional vacation rental managers. The company’s cloud-based, end-to-end platform offers fully integrated solutions for reservation and property management, websites with online bookings, trust accounting, CRM, housekeeping and maintenance, reporting, reviews and more. LiveRez is a proud Gold Sponsor of the Vacation Rental Manager’s Association (VRMA).

Visit LiveRez.com to learn more:

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Meet Vince Rosan and Justice Tilley – LiveRez Honey Badger Award Winners

Congratulations to Vince Rosan and Justice Tilley, our newest Honey Badger award winners!

Each month, LiveRez employees nominate team members who exemplify the culture and DNA of LiveRez, and winners take home the coveted Honey Badger award.

Let’s learn more about this month’s Honey Badgers!

Vince Rosan

hb_vince

Vince Rosan is one of the stars of our sales team, working hard to grow the LiveRez family. He says his favorite part of being on team LiveRez is that we constantly get to tackle new challenges and then celebrate our accomplishments.

He loves taking advantage of the countless outdoor activities the Pacific Northwest has to offer. While he loves snowboarding and fishing, he says his true joy comes from being a father and living vicariously through his two sons and daughter.

Justice Tilley

hb_justice

Our support wonder woman, Justice Tilley, joined Team LiveRez earlier this year after graduating from the University of Idaho, where she was a member of the Pi Beta Phi sorority.

One thing we love about Justice is her eye for creativity, both at work and outside the office. She loves crafting, especially using old wood windows, and looks forward to whipping up delicious dinners every night after work. And, we’ll admit, the leftovers make us pretty jealous!


Learn More About LiveRez

LiveRez is the most widely used software platform for professional vacation rental managers. The company’s cloud-based, end-to-end platform offers fully integrated solutions for reservation and property management, websites with online bookings, trust accounting, CRM, housekeeping and maintenance, reporting, reviews and more. LiveRez is a proud Gold Sponsor of the Vacation Rental Manager’s Association (VRMA).

Visit LiveRez.com to learn more:

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Meet Sam Martin and Bill Taylor – LiveRez’s Honey Badgers of the Month

Congratulations to Sam Martin and Bill Taylor, winners of this month’s team member Honey Badger Awards.

The monthly award goes to LiveRez employees that always put the team first, make others around them stronger, and exemplify the culture and DNA of LiveRez.

Let’s learn some more about this month’s winners!

Sam Martin

Sam Martin - LiveRezSam Martin runs LiveRez’s SEO/SEM department. Over his 5+ years at LiveRez, Sam has become a partner favorite. Perhaps it’s because of his willingness to go above and beyond to help partners and to take the time to explain the concepts of SEO and online advertising. Or, maybe it’s because of the positive impact he’s made on a number of partners’ businesses.

But Sam’s expertise extends far beyond the realm of search engine optimization and online marketing. He’s an expert fisherman, a talented guitar player and huge Jimmy Buffett fan. Sam works from Great Falls, MT, where he lives with his wife, Erica.

Bill Taylor

Bill Taylor - LiveRezBill Taylor works as an infrastructure engineer, specializing in open-source systems and distributed systems. He plays a big role in the company’s ability to scale its solutions as the LiveRez family grows, and he’s also a hawk for security. In their nominations for Bill, his team members noted his exceptional work ethic and praised his ability to find innovative ways to increase operational efficiency.

When he’s not at work, he loves to hunt and fish, and go shooting. A contractor in a previous life, Bill still enjoys woodworking, tinkering around his shop and building things. Bill loves spending time with his wife and four kids, and says family and friends are always No. 1 for him.

Learn More About LiveRez
LiveRez is the most widely used software platform for professional vacation rental managers. The company’s cloud-based, end-to-end platform offers fully integrated solutions for reservation and property management, websites with online bookings, trust accounting, CRM, housekeeping and maintenance, reporting, reviews and more. LiveRez is a proud Gold Sponsor of the Vacation Rental Manager’s Association (VRMA).

Visit LiveRez.com to learn more:

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Joy Ritter and Shane Carlson Take Home Honey Badger Honors This Month!

Congratulations to Joy Ritter and Shane Carlson, winners of this month’s team member Honey Badger Awards.

The monthly award goes to LiveRez employees that always put the team first, make others around them stronger, and exemplify the culture and DNA of LiveRez.

Let’s learn some more about this month’s winners!

Joy Ritter - LiveRez

Joy Ritter

Joy is one of the newest team members at LiveRez, but she’s already making a big impact. Joy works on our SEO team, helping partners to optimize their website content and create new content.

Additionally, she’s helping manage LiveRez’s social media accounts. Because of Joy, you can now find LiveRez on Instagram (and our Facebook posts have become noticeably cooler since she took the reins).

A few fun facts about Joy: she’s a total morning person, can recite the entire first Harry Potter movie from memory, is an obsessive organizer, and has killed every plant she’s owned. So, hire someone else for your gardening. But make sure you have Joy doing your SEO.

Shane Carlson - LiveRez

Shane Carlson

Shane is a key member of our web design team at LiveRez. He was the primary architect of our mobile responsive website framework and has played a big role in company branding initiatives, like designing the last two Partner Conference pages and redesigning the LiveRez corporate site in Sept. 2014.

Some of Shane’s hobbies include fishing, hunting, hiking, snowboarding, boating, soccer, photography and camping with his sweetheart and two little kids.

When Shane was 19 serving a mission for his church, he spent two years living among Incan descendants in places like Puno, Peru (altitude 12,500 feet!). And today when Shane is working on a special project for LiveRez, we sometimes move him to a different office in the building so he doesn’t get interrupted. In those instances, LiveRez VP of Operations Tina Upson tells the team that Shane is “in Peru” (which is code for let the man work!).

Learn More About LiveRez
LiveRez is the most widely used software platform for professional vacation rental managers. The company’s cloud-based, end-to-end platform offers fully integrated solutions for reservation and property management, websites with online bookings, trust accounting, CRM, housekeeping and maintenance, reporting, reviews and more. LiveRez is a proud Gold Sponsor of the Vacation Rental Manager’s Association (VRMA).

Visit LiveRez.com to learn more:

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Honey Badger Awards: Big Sky Vacation Rentals Uses CRM to Boost Sales 38%

Honey Badger Awards

Each month LiveRez gives out its Honey Badger Awards to highlight team members and LiveRez partners that have made big strides during the month.

This month, we have a new partner award winner and two team member winners.

Partner Winner – Big Sky Vacation Rentals

Newsletter-Cover-Big-Sky

Each month, we highlight a partner that is making big strides in their business. This month the award goes to Big Sky Vacation Rentals in Big Sky, MT.

Big Sky Vacation Rentals’ Owners Mike and Kirsten King recently hired rockstar employee Shelley Henslee, who dug into LiveRez’s lead management system and revolutionized the company’s use of it.

Thanks to her efforts, the team has dramatically increased it close rate for leads. By utilizing the lead status field, Henslee was able to better organize the team’s efforts in working leads.

This led to an impressive close rate of 35% and a whopping 38% increase in booking revenue! Over the course of the year, this improvement in close rate could help Big Sky VR add more than $1 million in additional revenue!

Team Member Winners

Mike-Rob-312

Mike Luna (left) and Rob Holderness (right) are this month’s Honey Badger Award Winners.

The team member award goes to a LiveRez employees that always put the team first, make others around them stronger, and exemplify the culture and DNA of LiveRez. Our winners this month are Mike Luna and Rob Holderness.

Mike Luna

Mike works on our development team, helping build the world’s greatest vacation rental software. Most recently, he’s played a big role in developing LiveTrust, our new trust accounting solution.

When Mike isn’t burning the midnight oil laying down code, he enjoys playing with his two sons, performing science demonstrations for youth groups, playing basketball, cooking, watching movies and wood working (which he started when he built a cradle for his first child).

Rob Holderness

Rob executes LiveRez’s marketing and public relations efforts, plus writes documentation and manages the FAQ system. He also writes blogs (like this one).

A few fun facts about Rob: He wrote his Master’s thesis on a single episode of South Park, played baseball in college, and enjoys playing guitar, fishing and brewing his own beer.

Learn More About LiveRez
LiveRez is the most widely used software platform for professional vacation rental managers. The company’s cloud-based, end-to-end platform offers fully integrated solutions for reservation and property management, websites with online bookings, trust accounting, CRM, housekeeping and maintenance, reporting, reviews and more. LiveRez is a proud Gold Sponsor of the Vacation Rental Manager’s Association (VRMA).

Visit LiveRez.com to learn more:

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LiveRez Announces March Honey Badger Award Winners!

Honey Badger Awards

Each month LiveRez gives out its Honey Badger Awards to highlight team members that always put the team first, make others around them stronger, and exemplify the culture and DNA of LiveRez. This month, we have two new winners, as well as the addition of a Partner winner that’s putting in the extra effort to make an impact in their market.


Partner Winner – New

Great Smokys Logo.png

 

 

This month we’re honoring Great Smokys Cabin Rentals, which manages more than 50 homes in Bryson City, NC.

Great Smokys was an early adopter of LiveRez’s review and survey system. Since turning on the system, they’ve has amassed a whopping 2,654 guest reviews — the vast majority of which are 5 stars.

They said that making the investment in collecting their own reviews has helped them get more bookings and kept guests from searching for reviews on third-party websites like FlipKey, where “they might then select properties from someone else.”


Team Member Winners

Brittney FunkBrittany Funk

Brittany works in our partner success department, helping managers to get the most out of their LiveRez software. She joined LiveRez in 2014 after working for professional management companies.

Brittany says her family, faith and friends are her foundation. When she’s not working, she enjoys playing beach volleyball, going to the gym and traveling.

 

 

Ryan NortonRyan Norton

Ryan is one of the longest-tenured members of our sales team. If you’re one of the 600 or so partners that signed up for LiveRez in the past four to five years, you’ve probably talked to him.

Ryan grew up in Wyoming, helping his parents at their Pizza Parlor and Ice Cream Shop. Outside of work, Ryan likes wood working projects, hiking, camping, playing basketball, and spending time with his wife and four kids.

 

 


Learn More About LiveRez
LiveRez is the most widely used software platform for professional vacation rental managers. The company’s cloud-based, end-to-end platform offers fully integrated solutions for reservation and property management, websites with online bookings, trust accounting, CRM, housekeeping and maintenance, reporting, reviews and more. LiveRez is a proud Gold Sponsor of the Vacation Rental Manager’s Association (VRMA).

Visit LiveRez.com to learn more:

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LiveRez Announces Winners of First Honey Badger Awards

HoneyBadgerMedallion

Earlier this month, LiveRez gave out its first ever Honey Badger Awards, designed to recognize team members that always put the team first, make others around them stronger and represent the culture and DNA of LiveRez.

This month’s winners are Andy Bangle and Heather Booth. Let’s learn some more about them.


Andy BangleAndy-Honey-Badger

Andy is a network/systems engineer. His watchful eye ensures our software and our partners’ websites are up and running 24/7. He also makes sure our internal networks are up and secure, and even fixes our computers and printers.

Fun Fact:
Andy, a US Navy veteran, has visited 17 different countries and 20 states, sailed the Panama Canal, and crossed both the International Dateline and the Equator, officially making him a Shellback / Son of Neptune.


Heather-HoneyBadgerHeather Booth

Heather is an executive administrative assistant and event coordinator with LiveRez. She helps with special projects and assists in event planning, in addition to helping partners with support.

Fun Fact: 
Heather is a proud mom of three extraordinary kids. Her son just joined the Navy, where he plans to begin studies to become a nuclear engineer. Heather’s daughters are both national champion cheerleaders.