Watch Now: The LiveRez Tools That Will Boost Your Bottom Line

LiveRez-Tools-WebinarLiveRez’s webinar from Nov. 19 on “The LiveRez Tools That Will Boost Your Bottom Line” is now available to watch online.

The LiveRez software is packed with a wide variety of tools to accelerate your bookings, increase your operational efficiency and ultimately boost your bottom line. And in this webinar, LiveRez Director of Sales and Marketing Tyler Hurst goes over a number of ways LiveRez helps you achieve success.

The full webinar is embedded below.

To see more LiveRez webinars and register for upcoming live webinars, make sure to check out our Webinars Page.

Learn More About LiveRez
LiveRez is the most widely used software platform for professional vacation rental managers. The company’s cloud-based, end-to-end platform offers fully integrated solutions for reservation and property management, websites with online bookings, trust accounting, CRM, housekeeping and maintenance, reporting, reviews and more. LiveRez is a proud Gold Sponsor of the Vacation Rental Manager’s Association (VRMA).

Visit LiveRez.com to learn more:

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7 Reasons to Upgrade to LiveRez in 2014

2014Thinking about upgrading your vacation rental software in 2014? Here are seven quick reasons why LiveRez should be on your shopping list.

Partnership – LiveRez is unlike any other software provider in the industry, in that it views its relationship with the professional managers using its software not as a client/vendor relationship but as a true partnership. And, it backs this up by hinging its financial success on the success of its partners (it’s built into the pricing model).  Not only that, LiveRez doesn’t charge you more for the things you need to grow your business. That’s why LiveRez gives its partners free and unlimited technical support, free and unlimited property listings, free and unlimited owner logins, and free and unlimited admin users.

Reputation – Having partnered with more than 750 professional vacation rental management companies over the past six years, LiveRez is the most used cloud-based software platform for professional vacation rental managers. Additionally, LiveRez Founder/CEO Tracy Lotz has more than 20 years of experience in the online vacation rental industry, as one of the very first people to create a successful website where managers could advertise their properties online and as one of the first people to enable professional managers to take real-time online bookings. Simply put, LiveRez has the experience, the resources and the track record to help you grow your business, and it’s led by one of the true pioneers of the online vacation rental industry.

Cloud Based – If you’re not already on the cloud, 2014 is the year to make the switch. Cloud computing gives your business 24/7 access to your software online. Your employees can log on virtually anywhere, from any computer and from most mobile devices. They can access your software on virtually any web browser, and the system works on both Macs and PCs. There’s no servers to manage, no networks to maintain, no updates to install. Switching to the cloud can instantly improve the efficiency of your business.

Websites – LiveRez websites are the perfect combination of form and function. They look gorgeous, but, more importantly, they help you get more bookings. LiveRez believes that when you make it easier for a traveler to find your website and search for and book a property, you’ll get more bookings. Not only that, but vacation property owners looking for a management company will notice this, too. And, once you show them our online owner portals, they’ll be begging you to manage their properties.

CRM System – Want to communicate better across the board? Get guests all the information they need right when they need it. Keep your owners informed. And, follow-up with leads faster than ever. That’s what the LiveRez CRM system helps you do. All that, while dramatically reducing your workload through advanced automation technology.

QuickBooks – So many vacation rental managers around the world prefer to use QuickBooks. The problem is that to use QuickBooks they have to get tons of data from their software and move it into QuickBooks. And, most software systems on the market today provide little to no help in the process. LiveRez’s QuickBooks Connector offers a real-time integration with QuickBooks, allowing you to get all of your data to the right spots in QuickBooks, without the hassle of exporting/importing files or doing a bunch of manual entry.

Improving the Vacation Rental Experience – Upgrading to LiveRez will not just help you, but it will help your guests, your owners and your staff. You’ll give your guests the fastest and easiest way to book online. You’ll communicate better with your guests and owners. You’ll give your owners a complete self-service portal online (think that will make them happy?). And, you’ll make life easier on your employees, empowering them to be more effective in doing their jobs and serving your guests and owners.  And, all this will have a big impact on your bottom line.

Learn More About LiveRez
LiveRez is the fastest growing vacation rental software provider for professional vacation rental managers. The company’s cloud-based, end-to-end platform offers fully integrated solutions for reservation management, trust accounting and online marketing, with high-ranking, high-conversion dynamic websites and an extensive affiliate marketing program. The company is a proud Gold Sponsor of the Vacation Rental Manager’s Association (VRMA).

Visit LiveRez.com to learn more:

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7 Ways Vacation Rental Software Automation Saves You Time and Makes You More Money

Save Time vacation rental software

Find out 6 ways that LiveRez’s automation can help you save time and make more money.

When you are looking at the getting most return out of your investment in vacation rental software, the first thing you should be looking at is how much time the software is going to save you and your staff, and how much more money it’s going to help you earn. This is the most important area to look at, because it nearly always affects your bottom line much more than the actual cost of the software.

So, in this post, let’s examine some of the top ways LiveRez’s cloud-based vacation rental software platform helps managers save time and make more money.

1. Auto Reponses to Inquiry Emails

Inquiries are great, but they take time and effort to reply to. And, the longer it takes you to respond to an inquiry, the less likely the traveler is to book with you. With LiveRez’s auto responder technology, the system automatically reads the inquiry email, and responds right away with availability, a quote and links to book online. Not only that, but it also automatically creates a lead within your system.

You save time and money because your staff doesn’t have to manually respond. And, you make more money because the inquiry is responded to quickly, around the clock. Plus, you free up your staff to focus on other revenue-generating activities.

2. Emailing Instant Quotes

When a traveler calls in inquiring about a property, they want two things: 1. to get more information about the property, and 2. to book the property. Simplifying this process makes it better for your guest and easier on your staff. That’s why LiveRez allows you to email instant quotes to travelers as you are on the phone with them.

Here’s how it works: A traveler calls you on the phone. They tell you what they are looking for. You do a search within LiveRez. As you go over the search results with the travelers, you just click a check box next to the properties they are interested in. To send them quotes for the properties and the dates, you just click on the email quote button, enter in the traveler’s contact info, select a template and hit send. The email they get will give them pricing information with a link to the property page on your website, where they can check out the property listing and are only one click away from booking the property for the exact dates they requested.

This process saves you money because it will shorten your sales calls. Many guests might actually opt to book online, where they will be entering their own information, not the reservationist. Because the experience will be better for the traveler, they’ll be more likely to book, making you more money. And, even if they don’t book, the system automatically creates a lead in the system, so you’ll have their contact information for marketing purposes.

3. Automatic Reservation-Related Emails

Once you get a booking, you start the process of communicating with the guest about their reservation. For managers that are thorough, this can involve multiple emails. In fact, many managers will manually have their staff create and deliver anywhere from 5 to 10 emails per reservation. Imagine if your software could do all of that automatically, without you lifting a finger or having to remember to do anything at all.

The LiveRez CRM allows you to create a template for any email situation, tailor it to the recipient based on data from the transaction, and then send those emails at precisely the time you want them to go out based on system events.

LiveRez partners use this technology to automate tons of different emails, on all sorts of topics, like:

  • Custom reservation confirmations
  • Custom balance due reminders
  • Custom rental contract emails
  • Custom rental contract reminders
  • Custom pre-arrival emails
  • Custom location area information
  • Custom check-in emails
  • Custom check-out rules emails
  • Custom post-stay feedback emails
  • And more!

When this functionality was first released, one partner estimated that just this one feature would save him nearly $50,000 a year.

4. Work Orders Auto Assigned

For many managers, there are certain types of works orders that need to be created for every reservation. Additionally, many of these managers have employees or vendor pre-assigned to complete these tasks per property. So, we said why not automate the process. With LiveRez, you can choose which work orders you would like to auto create and auto assign upon a new reservation. You can choose who they are assigned to. And, some even let you set the charge for the work and who the work is charged to.

Once a work order is auto created, it can be accessed directly from the transaction for the reservation or from the work order system itself. And the assigned employee or vendor will get an email reminding them of the task. They can even click on a link in the email to go directly to the work order form.

5. Online Booking 24/7  

Once of the easiest ways to save time and make more money is to optimize your website for online bookings. Booking that come in online require no work on the part of your staff. And, statistics show that more and more guest prefer to book online. And think about this: Imagine how many after-hour bookings you could be losing to competitors that offer online bookings.

Anymore, there’s no excuse not to take online bookings. If vetting the guest is an issue, you can always use LiveRez’s pending booking process, which allows you to temporarily hold a guest’s online booking until you approve it.

6. Online Owner Portals

Every manager knows that vacation home owners want information about their properties. And, these owners are not shy about calling you up to get it. With online owner portals, you can give your owners a self-service option for getting information about their properties and making their own bookings. LiveRez lets you create a special online portal for each one of your owners, where they can view reports on their properties, make owner bookings, and view all of their owner statements. Imagine how many calls that would cut down on? Imagine how much happier your owners would be? And, imagine how much of a selling point that would be to an owner coming from a management company that doesn’t offer this?

The best part is that online owner portals are free and unlimited with LiveRez; there’s no additional charge like there is with many other software companies.

7. QuickBooks Integration

For many vacation rental managers, accounting can be a real pain. Why? Because most vacation rental software systems do not have adequate accounting platforms. Many are hard to use. Most bookkeepers aren’t familiar with them since they are used by a small population of users. Many only handle trust accounting and not operations accounting. For these and other reasons, many managers choose to use QuickBooks for their vacation rental accounting. But, the problem they have is getting the accounting data from their software and putting it into QuickBooks.

That’s why LiveRez created its QuickBooks Connector, which can seamlessly transfer a manager’s accounting data from LiveRez to the right spots within the manager’s copy of QuickBooks. This saves managers tons of time each month and helps prevent the errors that managers might see if they were moving all their data over manually.

Conclusion

These are just a few of the many ways that LiveRez can help you save time and make more money. If you want to dive into the specifics of the system, just give us a call and we can schedule a guided product tour, where we’ll show you the ins and outs of the system via an online video conference. Again, just call us at (800) 343-2891 or email [email protected]. We’re happy to assist you.

Learn More About LiveRez
LiveRez is the fastest growing vacation rental software provider for professional vacation rental managers. The company’s cloud-based, end-to-end platform offers fully integrated solutions for reservation management, trust accounting and online marketing, with high-ranking, high-conversion dynamic websites and an extensive affiliate marketing program. The company is a proud Gold Sponsor of the Vacation Rental Manager’s Association (VRMA).

Visit LiveRez.com to learn more:

Did you like this post?

Please consider “liking” it and sharing it on your social media channels via the buttons below. You can also follow us and get notifications of all new posts via the “Follow” button Follow Us in the bottom right-hand part of the screen.